Shipping policy
Shipping Policy
At H.J.K., we aim to dispatch your home textile orders swiftly and securely so you can enjoy your dining and kitchen updates as soon as possible.
Shipping Rates & Thresholds
We offer clear, simple pricing structure on all orders:
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Orders of $10.00 USD and above: FREE Shipping
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Orders under $10.00 USD: Flat Rate Shipping of $5.99 USD
Order Processing Time
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All orders are processed and prepared for dispatch within 1 to 3 business days (Monday through Friday, excluding public holidays).
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Orders placed on weekends or official holidays will begin processing on the following business day.
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You will receive an automated shipping confirmation email containing a tracking link once your order has been dispatched from our facility.
Estimated Delivery Timelines
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Standard Shipping: Typically takes between 7 to 15 business days depending on your destination country, local postal logistics, and customs inspection speeds.
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Please note that transit times are estimates provided by shipping carriers and are not guaranteed. Unexpected factors such as customs delays, severe weather conditions, or holiday postal rushes may occasionally affect transit times.
Order Tracking
Once your package is shipped, you will receive an email with your unique tracking number. You can use this tracking number on our website or the designated carrier website to follow your shipment's journey in real-time.
Address Changes & Undeliverable Packages
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Please double-check your delivery address during checkout. We process orders quickly, so address changes can only be made within 2 hours of order placement.
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H.J.K. is not responsible for non-delivery caused by inaccurate or incomplete shipping addresses provided by the customer. If a package is returned to us due to an invalid address, reshipment fees may apply.
Customs, Duties, and Taxes
For international shipments, any import duties, taxes, or customs clearance charges levied by the destination country are the sole responsibility of the customer.